Coaching

CLOSING THE LOOP ON CUSTOMER SERVICE

GoalLine Solutions has an experienced team of consultants on staff to guide, train and coach your service center to reach its optimum performance. Our senior coach has over 45 years experience in the automotive service industry and has been known to increase sales by 20% in just 8 weeks. This coaching program, along with our Dealer Dashboard, will show you how to make the incremental changes throughout your service center that will drastically increase your bottom line.

Feature Consulting Services

Consulting
Group Training Seminars
Measured Systematic Analysis (Dealer Dashboard)
Custom Designed Action Plans
Continued Follow-Up and Support
CSI Performance Analysis
Personnel Training

Feature Use GoalLine Coaches to:

Develop and deliver training programs to staff
Optimize your service center's profitability
Improve customer and staff satisfaction
Reduce staff turnover
Improve selling techniques
Improve effective door rate
Control expenses
Improve hours per repair order
Increase profits