Dealer Dashboard - Goalline Solutions Inc.

IF YOU CAN'T MEASURE IT, CAN'T MANAGE IT

Dealer Dashboard Key Performance Indicators (KPl's) provide the dealer and service manager with visibility to the crucial numbers that drive the performance of the sirvice Department. You have the ability to set target goals for the average labor dollars per repair order, one line work order percentages and average hours per repair order and see the results by year, month, week or day. By comparing it to the prior year's results, you have visibility to improvements in your department and more importantly areas of concern.

By using our secure data extraction portal we provide daily updating on Labor sales, Repair order counts and total hours sold for all sales categrories

The dealer Report allows you to graph the KPI’s by pay type and reporting period to identify trends and areas of opportunity

Advisor and Technician Scorecards

- provide KPI information specific to the Advisor and Technician by pay type and specified time periods
- Graphic display of achieved labor hours per repair order to goal and to previous years performance.
- Allows for goal setting based on the number of repair orders for cross sell categories
- Displays sell through rate of cross sell opportunities and compares performance to set goals
- Provides year to date summary totals for all categories
- Printable copy for each staff member

Advisor The Advisor Report

The advisor report compares performance based on:

- Total repair orders written
- Total number of Jobs
- Jobs per Repair Order
- Labor Hours sold

Advisor The Technician Report

The advisor report compares performance based on:

- Repair orders worked on
- Jobs per repair order
- Labor hours per repair order
(billed hours per repair order)
- Total labor hours
- Tech hours per Repair Order
(paid hours per repair order)
- Dollars per repair order
- Total labor generated